FAQ & Help

FAQ for PhoneLookup Users

Why can’t I find the caller name to a phone number?

Information on a certain phone number may be unavailable for a number of reasons. First, the caller name may not be listed in any databases; second, scammers tend to use fake numbers; and third, data coverage is not 100%, thereby limiting caller ID information.

What countries are supported?

At this time, Alexadivett only compiles information on U.S. and Canadian numbers. The listings are limited to these two countries; however, we plan to expand and add more phone numbers from other countries to the database in the future.

What does flagging a number as “Safe” or “Unsafe” mean?

To streamline the service, we allow users to instantly flag a phone number as safe or unsafe with the click of button. Indicating a number is safe means it is a trusted caller, while an unsafe number would refer to a scammer or other unscrupulous caller.

How do I post a comment anonymously?

To leave a comment without using your real name, check the “I’d rather post as a guest” box near the bottom of the comments interface. Afterward, pick any name and enter your email. We will not display your email, but it is still required. This is to discourage spammers and bots.

How do I remove or edit my comments?

If you posted as a registered Disqus user, click the drop down arrow to delete it, or click “Edit” to change your comment. If you posted as a guest, please contact us to remove your comment. Be sure to include the number and commenter name in your message.

FAQ for Phone Number Owners

Where do your phone numbers come from?

Our phone numbers is the public information from published phone directories or social network profiles. And some phone numbers are reported from visitors.

How can I edit or remove my phone number in AcallPhone?

To edit/remove the phone number, you can contact us at https://alexadivett.com/contact

How can I edit or remove the comment of phone number in AcallPhone?

To edit/remove the comments, you can contact us at https://alexadivett.com/contact

Do I need to pay to lookup phone number?

Acallphone.com is a free service. You don't need to pay.

Is Alexadivett.com free?

Yes, it is free of charge.

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